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Help Topics
Overview FAQ Instructions
There is no cost to create an account and try PBase out for a 30 day trial period, but please read the pricing information if you would like to become a PBase subscriber. You will need to provide the following information in the registration process: Email Address Your email address is used to send your password to you if you should forget it. Your address will not be displayed to other users unless you choose to later by editing your account and adding a public email address. You can also login using your email address instead of your username. Username Your username is a unique identifier that you will use... (more)

You can access the login page by clicking the "login" button in the top right corner of any PBase screen. If you don't have an account yet, you will need to register. Logging In To login, just enter your username (or email address) and password, then hit the Login button. The password is case sensitive. Cookies Your browser must accept cookies in order for you to login. The cookie is used so PBase knows that you are the one trying to edit your account. It also makes site navigation... (more)

If you have forgotten your password, use the forgot password form. Enter your username and hit the "Send Mail" button. Your password will be emailed to the address stored with your account. So, make sure you keep your email address up to date in our records.

You can logout by clicking the "logout" button on the PBase navigation menu in the top right of any PBase page. Do this if you have logged in from a public computer or if you share your computer and are concerned about security.

If you are a Direcway customer, this is a very common problem. Please contact the direcway customer support, let them know what has been happening, and request a different proxy server. If you are not a Direcway customer: Try going to and hitting shift + the refresh button on your browser. Then, log back in with your username and password. If that does not help, check the settings on your browser and any protection software you are running, and make sure you are accepting... (more)

Send an email to with your username and password for verification, stating that you would like your account deleted.

It is possible to change your username.
Submit a Customer Support request via the button in the left menu. Select Username Change as your category, and follow the instructions from there.

Your username is used to uniquely identify you as a PBase customer.
Your username may be up to 24 characters long but a shorter username will be easier for you. It may consist of letters, numbers, and underscores. Usernames are not case sensitive.
Your username will become part of your URL,, and can be seen by anybody viewing your pages.

Make sure you are properly logged in. Go to and then login again with your username and password.

There will be ample warning.
If, for some reason, you do not get the warning in time, your photos will be backed up for a certain period of time before they are gone for good.

Link to your root gallery (all of your galleries) example: Link to one of your galleries example: name Link to a single image using default size example: number Specify the size of an image example: number/size Direct linking to an image for use on another website, forums, or message boards: Due to bandwidth costs, you can only use this feature if you... (more)

No. You may have only one username per account. But you can have multiple accounts with different usernames. You just need a different valid email address for each one, and you would need to pay for each account separately.

Related Topics
Displays information for one person such as name, email address and a personal URL
You liked the trial, and now you want to get a paid account.
Username, email address, password, and other settings

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