No this is not Gary Winter’s office. It is the Apple Store in University Towne Centre. If you still use a Window’s based personal computer (which is so yesterday ) you may never have been in one of the teeming Apple retail stores. What amazes me are the huge crowds of people buying, taking lessons, and getting support. I’ve never seen anything akin to it in any PC retail store. There must have been 8 to 10 eager "geniuses" serving and helping. And they know their stuff.

This quality of service and attention in this country is RARE.

I had a small glitch with my iPhone which they fixed in 30 seconds (operator error on my part), and I dropped off my Mac Book Pro to be serviced. Such a joy. I was even able to make my appointment (to the minute) online from home in advance.