Wonderful hotel (motel style) outside the wall.  Gabrielle will sit you down for an hour right
away, giving you an introduction to the city, maps, and will make sure you have everything you need.
The link in the title has reviews by MANY happy users of the hotel and they are rated quite high
at Trip Advisor, for Lucca, for very good reason while remaining relatively inexpensive.
    Spacious, well-kept rooms, big bathroom, wireless internet at no extra cost,
outdoor tables on your balcony and very good care by the family.