Royal Canin® Dog Food & Puppy Food - PetSmart

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Required to file a complaint? More Discussion Posted Here is here to help. We'll guide you through the procedure. 11/25/2013 5410 total grievances in the last 3 yearsof those, 2 complaints were closed in last 12 months, Advertising/Sales, Billing/Collections0Delivery Issues0Guarantee/Warranty0Problem with a Service Or Product, Totals10/21/2021Royal Canin's policy states: "If you are not totally pleased with the Royal Canin diet plan, you can return it for a 100% refund." I submitted a claim July 27, 2021 due to the fact that the feline food provided my feline health issues.

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This has actually been going on for 3 months now and I keep getting the very same action. Refund quantity is $122. 25. Royal Canin has ALL the needed information they requested from me (as they said, it's approved) and the refund in the amount of $122. 25 has been authorized. But I still have not received the refund or a notice that the refund is in transit.

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The Royal Canin refund procedure does take approximately 10-12 weeks, as checks are processed through a global bank. Your refund was sent to the rely on 10/20/21 for the quantity of $111. 14 and not $122. 25 due to the fact that we do not reimburse sales tax. If you have extra concerns please let us understand.

Truly, ***** ******* 02/20/2021I have exclusively utilized Royal Canin Frenchie Pup kibble for my 7 month old Frenchie given that bringing her home in September 2020. In the beginning she was great on the food, and then she has actually had severe allergies. Most recently she ended up being infected with a double ear infection. While being on numerous prescriptions for the allergies including otc benadryl, nothing has actually been working and her allergies have been aggravating.

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Her behavior changed ending up being more aggressive and nervous. I ended up just recently changing her food to a various brand. She had started reacting with much better results within a week. She started scratching less and her habits cooled down. I have attached pictures of her face throughout the process of her allergies progressing.