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org Hey there, We are still investigating this problem. However, generally all of our items have a 1 month cancellation. If she contacted us on 7/19 and acquired on 4/1 she would be outdoors of the cancellation date. Danielle D ***** Senior Contracts Manager03/14/2019I no longer am an active Real estate agent since the end of 2018, However,, this service claims I ought to Pay for their service anyhow.

This is the second reputable grievance that I have had with them. They appear to bully and to coerce subscribers without likely cause. Date: Thu, Apr 4, 2019 at 9:51 AMSubject: ***** ***** ******** To: ******** @mybbb. org Hi, We have actually reviewed the grievance from ***** *****. Our records show the following:1/ 19/2019 the subscriber was billed the quarterly subscription fee of $111.

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00 late fee3/11/2019- Customer responded to the Late Fee notice email she got and mentioned "I am I longer thinking about keeping my membership," NOTE: This was the preliminary notice to end her account. 3/11/2019 - Bright's email reaction stated "I've inactivated your account as you requested. There is still a balance of $136.

Notices of termination might be supplied through email or mail. We did not get notification from ***** *****, she does not declare that she sent notice to the MLS, she just states she is not spending for a services that she cancelled. Unfortunately she didn't cancel in a prompt way. Danielle D ***** Senior Contracts Supervisor, Dear Ms.

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First let me excuse the billing error, and the delays in dealing with the concern. Find More Details On This Page are really sorry that you were incorrectly charged for the item and we understand that the error was on our end. You alerted us in a prompt way, and we dropped the ball. We have actually reimbursed you the full quantity of the charges.

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