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Therefore, it might be essential for the distributor to deliver the instrument to its last destination and for the user to operate it for a few days to ensure it is devoid of manufacturing flaws. Although end users may discover a flaw after just a couple of days of use and discover that they might have a warranty claim, it might take place that a number of months pass in between the date an item leaves the factory and the time it is placed into use.

Awareness Technology's consumer has a duration of 1 year from the date of billing to find any product defect in craftsmanship and/or materials in order to make a warranty claim. The lengthy discovery duration should not be misconstrued as an extended warranty to guarantee an instrument will work without service requirements for a period of one year.

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warrants that it will provide a product that meets the description and efficiency claims defined which the item is for that reason considered to be without flaws in workmanship and/or products. This Article Is More In-Depth against this service warranty might be made by the buyer within one year from date of invoice (which is typically also the date on which the goods are shipped from the factory).

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Awareness Innovation's Quality Assurance System subjects each product to rigorous and substantial screening to ensure that only high quality instruments are released for delivery. In the uncommon instance that a component stops working too soon due to a flaw or an instrument does not operate correctly due to an oversight or error by Awareness Technology, the company will act to fix the situation as follows: Within the one-year period, the purchaser must make a service warranty claim by informing Awareness Technology's client support group, specify the identification number, and explain the failure.

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If Awareness Technology's support group chooses that an element or system needs replacement, a Return Product Permission (RMA) number will be offered in addition to guidelines for returning the defective devices. For technical assistance, consumables, examine sets and guarantee claims, please contact your Awareness Innovation, Inc. Technical Assistance Group Professional. They may be reached through our online ticketing system located on the support page of our website: Technical assistance is likewise available through email: For help with Stat Fax - support@awaretech.