In caring for my patients, I understand the importance of family. Families are a major support system who will be there to help each other through the difficult times. It is so important as a nurse to not only gain my patient's trust but also that of the family. This is a great time of stress for everyone involved and if the family feels comfortable that their loved one is getting the proper care, at that point they can feel secure in leaving the hospital to get some rest knowing that if there should be a change in condition, that they would receive a call.
There is nothing nicer for a nurse to hear than the words "Oh, I'm so glad you are here!"