The car we used to get to Madonna was from a well known US-originated company in Munich. There was almost a one hour queueing before I got the keys to the car. I was told to inspect the car incase there is damage that has not been reported.

The car pick-up was in a dark garage. Dark enough for us to have trouble keeping track of our luggage. Anyhow, we checked the car the best we could and did see no damage - the car was almost brand new. We drove 800km to Madonna and back without any incidents. In Madonna the car was at hotel's carage, close to the wall on the right.

When returning the car, a barely visible dent was found. I could not see the dent before the attendant pointed it with her finger and I viewed from the correct angle to cath the reflection of the light ... Less than a week later I received a notice telling that €250+VAT will be charged to my Visa card.

Check out yourself - the dent is visible, but you need to look hard!

Now I know how margins are made in the car rental business.