Dear Camille and David of Firestone Warranty Claims ...
I spoke with Travis at Advance Auto Warranty Labor Claims at 1-888-286-6772
He said you can ( I cant ) ask them for the check number to which that warranty claim was filed and a check of 763 dollars was sent to Firestone Corporate Headquarters. That check though it was sent to Firestone was supposed to be rewritten by Firestone and sent to me.
I will tell you from what I have learned that the check number is 420024 and was written on Aug 20 and cashed on Aug 31 but please call them and verify. That check was sent to Firestone and cashed from someone at Firestone. After calling Advance Warranty Claims number press 3 for an existing claim and once you get someone on the phone my claim is under the number 677842 My name and my cars details are in that filed claim . Was told the check was made out for 763 dollars ! Why would Firestone file a warranty claim with Advance Auto and USE MY CAR to do it ???? How would I get this info if I wasnt the reason for the warranty filed ? When I told Advance Auto that I wanted to file a claim they told me to have someone at Firestone Lexington NC to do this. Thats when I contacted Dale Burton who was in charge of having my car worked on. Evidently he had someone above him at Firestone to do this.
Amanda of Advance Auto Lexington NC (336) 243-2751 said I had this money coming to me. Dale Burton of Firestone Lexington 336-245-4374 said I had this money coming to me but BOTH said this money was sent to Firestone Corporate Headquarters.
This is a picture of the invoice to which Firestone of Lexington NC made with Advance Auto. http://www.pbase.com/kippercat/image/167072548/original
DO YOU SEE THAT MY 1992 TOYOTA CORROLLA WAS LISTED FOR THE CAR THE PART WAS TO BE INSTALLED IN ?????
A photocopy of the letter from Savanna Hodges of Advance Auto Corporate Headquarters.. http://www.pbase.com/kippercat/image/168237554/original

PLEASE IN THE NAME OF ALL THAT IS GOOD, CALL THIS NUMBER AND FIND THE CHECK INFO THAT WAS WRITTEN FOR ME THAT HAS NOT BEEN SENT TO ME. I KNOW IT WAS SENT TO FIRESTONE BUT IT IS MY CAR AND FIRESTONE FILED THE CLAIM F-O-R ME !
If this does not work please call Savanna Hodges of Advance Auto Corporate In Operations Support at 540-362-4911. I have already sent you her phone number through a picture of letter from her to the State Attorney General in response to a claim that Advance was not giving me all the money that was owed to me but ONLY about half. Now I cant for the love of God find who at Firestone received this money and CASHED the check concerning this matter.
Why can I get all this information about a check that was written FOR me From Advance Auto Warrant but you claim you cant ? Forgive me for being direct but this is serious ! Firestone has obtained money that was meant for me and not sending it to me nor will Firestone even admit they have received the money when I have been told by Advance Auto numerous times that they have sent the money to Firesone Corporate.
PLEASE HELP

Written on 10-9-18 by me ----

Bridgestone Claims Supervisor David, at 615-937-9153. verdedavid@bfusa.com
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