Paul Dykstra
San Francisco - 2008

Computers have taken over the duties of dispatching taxi cabs in most urban markets in the United States - muting that voice that would rapid-fire orders and assorted messages over cab radios for decades.
Here however - is one of the best - still at his craft. Arrow Cab Company in San Francisco still prefers this human touch and the safety and assistance that goes with it. They employ seven full-time and several part time radio dispatchers - twenty-four / seven.

"Arrow Cab for Green and Grant, Geary and Hyde, Pacific and Polk, Bay and The Embarcadero, 28th and Noe, The Richmond three times, who'll go?..."