This is the first iPod I have ever owned, and I initially wasn't at all interested in the Touch because of its limited Internet features (no Mail, Google Maps). But my desire for a new gadget eventually won. I almost didn't get it in time for Christmas - Amazon screwed up the shipment, and I had to hang out at my apartment all day on the 24th, waiting for UPS to deliver it, figuring I'd have to sign for it. Well, the UPS guy just knocked real loudly, tossed the box on the ground and sped off. Luckily it seems to have survived the abuse, and I don't have any hardware problems. It is a pretty cool device. However, I am a bit annoyed that the Touch's version of Safari can't seem to handle AOL's e-mail Web client. You think Apple would understand how important e-mail is to the Internet experience these days!