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John S. Nasche | all galleries >> The Wonderful - Horrible PAD >> It's a Guy Thing - PAD > Frustration – July 30
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30-JUL-2005 J.S.Nasche

Frustration – July 30

Tallahassee / Quincy, Florida

Frustration! I woke up this morning to find that my new modem was no longer working, even though it was indicating it was online. When I contacted customer support of my local cable company, I was told that the MAC Address on the modem did not match the MAC address on file, so their system had shut it down thinking it was a stolen modem. Duh! I explained that it was a personal modem bought by me at a local retailer and that I had returned their original modem. “Oh yes” the person said, “I see where you returned the old modem. Your new one shouldn’t have been shut down! The only problem now is that the ONLY person that can re-provision your new modem will not be back to work until Monday!” MONDAY?! For this I’m spending fifty bucks a month?

Canon EOS 300D Digital Rebel
1/60s f/5.0 at 60.0mm iso100 with Flash hide exif
Full EXIF Info
Date/Time30-Jul-2005 19:19:54
MakeCanon
ModelCanon EOS DIGITAL REBEL
Flash UsedYes
Focal Length60 mm
Exposure Time1/60 sec
Aperturef/5
ISO Equivalent100
Exposure Bias
White Balance (-1)
Metering Modematrix (5)
JPEG Quality (6)
Exposure Programshutter priority (2)
Focus Distance

other sizes: small medium original auto
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Mike 30-Nov-2005 09:09
Finger off trigger! :-D
Guest 08-Aug-2005 16:36
I hate customer support !!
Dawn02-Aug-2005 05:37
nono.. don't shoot the new modem.. it's not IT's fault! cheers!