Flickr not only stole my money (£111), but also killed my passion for photography

I have been a member of Flickr for over 19 years (since 2004). During that period I uploaded up to 48,000 safe images (i.e identified by Flickr as “acceptable to a global, public audience for what would be appropriate for public viewing in any setting”) into different categories (albums). Throughout this time I had so many followers. However, on 12 June 2023 the Flickr support people, (Jenny, and Olivia) took a decision to delete my entire account of images without giving me any specific reasons for their decision or prior warning. I sent emails to the help desk to find out what violations in my safe images had been discovered. Both wrote me that “They are not at liberty to discuss the specifics of accounts closed for violations”, which makes it impossible for me to understand the cause of this deletion and what warranted the closing down of my account.

To make matters worse, I had paid £111.84, on 18th May 2023, for a further 2 years subscription to Flickr. In the second email from the help desk, Olivia wrote to me that “Per our Terms of Use that you read and agreed to, Flickr does not provide refunds or partial refunds for unused subscription time should you close your account prematurely, or should your actions cause Flickr to terminate your account.”; but as far as I remember Flickr took £111.84 from my bank account automatically without any reminder about that clause agreement. Also I should mention I do not recall ever being provided with that term of non payment clause.
I tried to contact the Don MacAskill, the CEO of Flickr and SmugMug in order to ask him why Flickr help desk had deleted my entire 48K images. I wrote him via Twitter, Instagram, and Linkedin. Unfortunately I did not receive any answers from him or anybody else. I wonder if anyone else has had a similar experience with this website?

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