2/13/2018 Repaired by Canon by Elliot Lowe

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13-FEB-2018

2/13/2018 Repaired by Canon

Canon Zoom Lens EF 24-105mm f/4 L USM
Received Error 01 12/29/2017.
Sent to Canon for repair on 2/5/2018.
Received flat rate repair estimate of $344.30 on 2/8/2018.
Contact of the power diaphram assembly was faulty and was replaced along with the rubber mount, L indicator ring and straight guide keys. Lens focus was adjusted, checked, cleaned and lubricated.
Received from Canon 2/13/2018.

Canon EOS-1D X ,Canon EF 24-70mm f/2.8L USM
1/125s f/8.0 at 70.0mm iso800 hide exif

Full EXIF Info
Date/Time	13-Feb-2018 11:30:39
Make	Canon
Model	Canon EOS-1D X
Flash Used	No
Focal Length	70 mm
Exposure Time	1/125 sec
Aperture	f/8
ISO Equivalent	800
Exposure Bias
White Balance
Metering Mode
JPEG Quality
Exposure Program
Focus Distance

other sizes: small medium large original auto

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Isabel Cutler		15-Feb-2018 14:02
Several years a piece of leather came out from the zoom assembly of my 100 to 400 lens. It was past the warranty period but I had bought the lens with my Visa card with which I had an extended year of warranty coverage, and had all the necessary paper work. That repair was over $300 as well and Canon did repair it at no cost to me.

Liz Bickel		15-Feb-2018 09:05
I've had my own Canon 24-105mm lens repaired TWICE by Canon for Error 01 (communication error between the lens and the camera). Unfortunately, I'm now getting Error 01 once again on a fairly regular basis. As the frequency of Error 01 increases, I can see that the lens will eventually have to go back to Canon for repairs for the 3rd time for the exact same problem. However, I'm waiting until the lens becomes totally unusable. As noted above, this is not an inexpensive matter. Especially when you add having 3 repairs for just one problem together... Unfortunately, Canon repair work only comes with a limited warranty. And my 24-105mm seems to wait until that short warranty period has passed before showing Error 01 problems again. Such is life. Hope you have better luck.