"Im 20Im seeking need and motor insurance help locating a good pace

"me and my husband both have a car and also have whole no-claims on them both nevertheless we went along to portugal to get a year now we have delivered but our uk insurance company assert our no claims isn't any great as this past year we were in portugal and they cannot read whether we had a claim or much less our policy is in french!! The french company wont translate as it's really a french legal report it to english