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Mike Lang | all galleries >> Motorcycling >> 2014 Yamaha FJR 1300A >> Accessorize the FJR > Nexx XR1R Helmet - A low quality helmet and the worst customer service
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13-MAR-2015

Nexx XR1R Helmet - A low quality helmet and the worst customer service

Recently I noticed that I always had sore neck after a ride so I did some homework on helmet weights. I found that my current Shoei RF-1100, HJC FS-16 weighted about 1675g (3.7 lbs)! I found a table of helmet weights reviewed by webbikeworld.com http://www.webbikeworld.com/motorcycle-helmets/motorcycle-helmet-weights.htm) and saw Nexx XR1R carbon is the lightest street helmet on the market. However, I couldn't find one so I ordered a Nexx XR1R Tri-Composite (carbon/kevlar/fiberglass) at #9 on the list (while my HJC is #128 on the list. The higher number the heavier the helmet.)

I weighted the size MEDIUM Nexx XR1R on my digital scale and it's 1299g (2.86 lbs)!!!!!

The light weight makes riding more comfortable and also it made head check much easier and I didn't have to rotate those extra weights!


Good things are not cheap: it was US$400 out-the-door and will need to be replaced every 5 years.




UPDATE:

I don't recommend this brand and helmet. After 3 months, 1 of the plastic latches that held the visor broke when I was riding and the visor flopped around in the wind. I had to pull over and remove the visor (so I wouldn't lose it) and rode about 150 miles home without a visor.



The plastic latches on both sides of the visor were flimsy. Since I bought the helmet brand new and it had a 1-year warranty, I called and emailed NEXX USA customer service to ask for a $10 replacement latch and I was told that they wouldn't honor it. They ask me to send them picture and since the broken latch was gone and disappeared on the road, I wasn't sure what they wanted to see. I sent them pictures of my helmet anyway to show that I'm the owner and a copy of the receipt.


Then they asked me to send in my helmet for them to take a look. What a joke! The visor and helmet were fine, it was the plastic latch that held the visor that broke. I wasn't going to pay US$30 shipping to ship my helmet to get a $10 replacement part, so I gave up and ordered a couple of replacement latches from a distributor, out of my pocket, so I can use my helmet.



I will never ever buy another NEXX helmet again.



Samsung SGH-T889
1/15s f/2.6 at 3.7mm iso800 full exif

other sizes: small medium large original auto
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